“The option to purchase dedicated bandwidth for meetings and conferences is a huge selling feature,” Pfaff said, “and it’s increasing our conference center revenue.”Īdded revenue is also coming in to the casinos and dining venues thanks to custom promotions, videos and messages the Gila River team is able to add to the interactive TV in every guest room.Īnd, unlike Gila River’s past provider, SONIFI’s theatrical Video on Demand solution generates revenue for the hotels. Wi-Fi is now the most reliable and stable it’s ever been, thanks to SONIFI’s network upgrade that included adding access points in every guest room, and creating dedicated bandwidth for groups using the conference center.
“Before SONIFI, we used to receive constant complaints from guests about Wi-Fi service, especially in our 10-story tower where the network struggled to keep up,” said Denise Pfaff, Gila River’s Corporate Director of Hotel Operations.
LOS ANGELES (June 8, 2021) – With a strong mixture of guests coming for gaming, leisure and group conferences, Arizona’s Four Diamond awarded Gila River Hotels & Casinos is seeing great benefits from technology upgrades made with trusted partner SONIFI Solutions.ĭuring pandemic closures last year, Gila River took the opportunity to have SONIFI install their interactive TV platform in each hotel room and update the Wi-Fi network throughout the Wild Horse Pass and Vee Quiva properties.
